International Customers

Frequently Asked Questions

How can I receive Organize 365 products outside the United States?

While Organize 365 does not ship directly to locations outside of the US, many of our international customers have used third-party shipping providers to receive our products. The most popular providers among our international customers are MyUS, Stackry, vPost, and Ship7. Please note that you will need to research these providers prior to making your purchase from our shop. Customers may be subject to customs, duty fees, or other additional fees that are their sole responsibility.

Are all products available?

Products in the Organize 365 Shop will be shipped, with the following exceptions/modifications:

Any Binder purchased will not include the 3-ring binder shell. You will receive the inside contents only.
Our monthly subscription plans are available to US residents only.

How much will my package weigh & what are the dimensions of the package?

Please email CustomerService@organize365.com for help estimating your product weight and package size. Please note, final weight and size of package may vary.

Invoices that list physical items only can be provided upon request.

How long will it take for me to receive my parcel?

We process international shipments addressed to parcel forwarding providers on Wednesdays each week.
Tracking information will be sent via email when your order leaves our facility. For additional delivery information, please contact your international shipping supplier.

What is your international refund and return policy?

We triple check your order before shipping.
No refunds or returns are available for products.

Have additional questions?

We would love to help you receive our products outside the United States and we are happy to answer any questions you have before placing your order. Please contact our Customer Success Team at customerservice@organize365.com with any additional questions.

*Any binder product purchased will include inside contents only. At this time, we are unable to include 3-ring binder shells in shipments that have final destinations outside of the US.