Frequently Asked Questions

General Questions

How do I listen to a podcast?

Click here to learn how to listen on your phone.

Click here to listen from my website.

How do I access the Dashboard?

When you sign up for a course through Organize 365®, the email associated with your purchase will automatically become your sign-in. You will receive an email containing a temporary password shortly after purchase.

Do you offer in-home organizing services?

No, Organize 365® no longer offers in-home organizing services. Please check out our Sunday Basket® Workshop Organizer Directory as many of our Sunday Basket® Workshop Organizers also own professional organizing businesses.

I can't find the Productive Home CEO Planner in your Shop. Where can I buy it?

The Productive Home CEO Planner is only available to those in the 100 Day Program, which is an exclusive feature of The Productive Home Solution™.

Note that your first planner is included with your initial purchase. Future planners will be available for purchase in the shop once you are a member of The Productive Home Solution™.

Can I just buy one or two individual binders without joining the program(s)?

Yes, absolutely!

You can purchase each binder individually without being a part of any of our programs.

The binders we currently offer are the:

Financial Organizing Binder

Household Operations Organizing Binder

Household Reference Organizing Binder

Kids School Memory Binder

Medical Organizing Binder

Warrior Mama IEP Binder

With the purchase of each binder, (with the exception of the Warrior Mama IEP or the Kids School Memory Binder) you will also receive an email with the printable of the pages that we ship to you as well. This is in case you need extra copies of the sheets that you want to print out.

Additionally, members of The Productive Home Solution™ receive editable pages so that you can easily copy and paste duplicate information for multiple family members, etc. This is an exclusive bonus for All Access Members. You can learn more about and/or join learn more about and/or join The Productive Home Solution™ here.

Do you offer payment plans?

YES! Payment Plans are available for The Productive Home Solution™. Click here to learn more. 

 

How do I contact you with questions?

Please feel free to email us at customerservice@organize365.com and we will be happy to answer your questions.

Do you offer refunds or discounts?

No. All of our products and programs work. We get testimonials daily in our email inbox and in our online community groups that prove the quality of our products and programs and therefore, we do not offer refunds or discounts.

We want you to be able to buy with confidence whenever you are ready to get organized and not wait for a sale or feel like you missed out on a special opportunity.

We believe that you get what you pay for and we strive to under promise and over deliver on the investments that our customers make in our products and programs.

Do you ship internationally?

While we do not ship directly outside the U.S., there are methods some customers have used to receive our products internationally. Click here for more details.

Sunday Basket Questions

What is the Sunday Basket®?

The Sunday Basket® is a basket that was created by Lisa Woodruff that replaces your to-do list for the week. This system will help you get a handle on DAILY and actionable papers that are floating around your kitchen, car, bedroom, dining room, etc. Most importantly, it will keep the clutter off of the kitchen counters.

 

What size is the Sunday Basket?

The basket is 13" wide x 9" high and 9" deep. The velcro attachment inside gives you a bit of flexibility depending on how you attach it. It creates a section that is 2.75" x 3.5."

Can I order slash pockets without ordering the Complete Sunday Basket® System?

Yes, all customers have the ability to purchase slash pockets as stand alone items. These items are available in our shop.

Please note, the Sunday Basket® Workshop course is only available as part of our Complete Sunday Basket System. You are welcome to purchase slash pockets only, but you will not receive access to the Sunday Basket® Workshop Course on the dashboard.

Can I order additional slash pockets for my Sunday Basket®?

Yes, all customers now have the ability to purchase additional slash pockets at any time. These items are available in our shop.

Please note, the Sunday Basket® Workshop course is only available as part of our Complete Sunday Basket® System.

If I purchase a physical or portable Sunday Basket®, but not the Complete Sunday Basket® System, will I receive access to the Sunday Basket® Workshop Course on the Dashboard?

The Sunday Basket® Workshop course is only available as part of our Complete Sunday Basket® System. You are more than welcome to purchase just a physical or portable Sunday Basket® in any color or pattern in the shop, but that purchase will not unlock the training on the dashboard.

How do I access the Sunday Basket® Club?

Once you have purchased the Complete Sunday Basket® System, login to your Dashboard and go to Join the Sunday Basket® Club. There you will find steps to access the Sunday Basket® Club on our community app. 

Once you are part of the Sunday Basket® Club, you will have access to the weekly live co-working sessions and all of the discussion in the group through the online community - not your dashboard.

The Productive Home Solution™ Questions

What is The Productive Home Solution™?

The Productive Home Solution™ includes:

Access to the 100 Day Home Organization Program in your dashboard

1 The Productive Home Solution™ Planner - New Year 2022 Planner (January - April 2022)

1 Planning Day with Lisa - access to an exclusive, four-hour training session to prepare you for the next 100 Days

The 4 Essential Household Binders: Financial, Medical, Household Reference, and Household Operations - plus editable PDFs for each

A dedicated online community just for members of The Productive Home Solution™ - daily encouragement, accountability, troubleshooting, and moral support

Saving Your Story Photo Organization Program - Everything you need to organize physical photos and paper memorabilia

The From Hot Mess to Organized Storage Course - 28 lessons designed to get your storage space organized once and for all

The From Hot Mess to Organized Storage ebook - where to sell, donate, and recycle #everything

The NEW Private Productive Home Solution Podcast - guiding you through each week in your transformational year

Do international purchasers receive all of the products?

No. Unfortunately, due to a history of items being damaged in shipping, we no longer ship the binder shells to final destinations outside of the U.S.

You will still receive the inner contents of the binders, just not the 3-ring binders themselves.

Please note, we do not ship directly to destinations outside of the U.S. Click here to learn more about international shipping procedures.

Can I start the program anytime - or only when a new 100 Day round is starting?

When you are ready, jump in!

Your year of transformation starts the day you decide to invest in your organizational journey.

What if I am moving, remodeling, having a baby, or taking a trip?

You are never going to have a perfect 100 days for the 100 Day Home Organization Program or 365 days for The Productive Home Solution™.

We know that organization needs to become a part of your everyday life and life involves a lot of unexpected events and fun surprises.

Jump in as soon as you are ready to get organized.

The sooner you start, the sooner you will make progress. And remember, progress over perfection.

Is the Friday Workbox™ included in The Productive Home Solution™?

No. The Productive Home Solution™ is designed to help you get your home and paper organized in one calendar year.

The Friday Workbox™ is an separate offering designed to help you organize your work.

100 Day Home Organization Program Questions

What is the 100 Day Home Organization Program?

The 100 Day Program is an exclusive, comprehensive home organization course that is available only as a feature of The Productive Home Solution™.

The program provides 100 daily steps for you to take back the organization of your home.

Quick instructions on how to tackle each space, along with 1-2 minute videos of Lisa Woodruff organizing that same space in her home start your 15 minute daily sessions.

With your initial purchase of The Productive Home Solution™, you will receive the current Productive Home Solution™ Planner that will guide you through the 100 Days including long term goal setting and planning, monthly checklists, daily top 3 to-dos, and a bookmark where you can constantly be reminded of your goals for that "trimester".

It also includes access to an exclusive online community. This group is full of encouragement and motivation from other members worldwide who are tackling their home right alongside you.

The 100 Day Home Organization Program offers lifetime access. Most members declutter their home the first time, organize their home the second time and gain productivity the third time through the program. We have veterans who have done the 100 Day Home Organization Program eleven times!

Why aren't I receiving the daily emails for the program?

Weekly focus emails are sent out on Sundays to prepare you for the week with all of the weekly challenges included.

Unfortunately some email providers - yahoo, rr, Verizon, and others - are having deliverability issues stemming from their programming. 

If you miss or cannot find one of your weekly emails, they are available inside of your dashboard.

Do I need to purchase or sign up for the 100 Day Home Organization Program again?

No! Once you purchase The Productive Home Solution™, you are in the 100 Day Home Organization Program for life.

The weekly emails will restart automatically at the beginning of each round, and you can purchase seasonal planners in the shop.

Sunday Basket Certified Organizer Questions

Do I have to have a Sunday Basket® to be Certified?

Yes. You must have and use a Sunday Basket® to be Certified. 

 

How soon can I teach a Sunday Basket® Workshop?

You will be a Certified Sunday Basket® Workshop Organizer as soon as you complete your training, you have signed your contract, and paid your annual certification fee. Training can be completed online in a weekend.

Can I teach my Sunday Basket® Workshops online?

Yes, Certified Sunday Basket® Workshop Organizers may host LIVE online workshops (not recorded) for their audience.

How long is my Certified Sunday Basket® Workshop Organizer certification active?

Your Sunday Basket® Workshop certification is good for one year. The renewal fee of $475 will be automatically charged to your method of payment each year to maintain your certification and listing in the Organize 365 Professional Organizer Directory.

When will the Certified Sunday Basket® Workshop Organizer Courses be offered again?

The Sunday Basket Workshop Organizer Certification is closed until October 2022.

Please contact mhorb@organize365.com to be added to the waiting list.