Frequently Asked Questions
While Organize 365 does not ship directly to locations outside of the US, many of our international customers have used third-party shipping providers to receive our products. The most popular providers among our international customers are MyUS, Stackry, vPost, and Ship7. Please note that you will need to research these providers prior to making your purchase from our shop. Customers may be subject to customs, duty fees, or other additional fees that are their sole responsibility.
Products in the Organize 365 Shop will be shipped, with the following exceptions/modifications:
- Any Binder purchased will not include the 3-ring binder shell. You will receive the inside contents only.
Our monthly subscription plans are available to US residents only.
Please email CustomerService@organize365.com for help estimating your product weight and package size. Please note, final weight and size of package may vary.
Invoices that list physical items only can be provided upon request.
- Tracking information will be sent via email when your order leaves our facility. For additional delivery information, please contact your international third-party shipping provider.
- We triple check your order before shipping.
- No refunds or returns are available for products.
*Any binder product purchased will include inside contents only. At this time, we are unable to include 3-ring binder shells in shipments that have final destinations outside of the US.
*Organize 365 is not responsible for products damaged during shipping. Please note, some materials may become brittle if exposed to extreme temperature changes in flight.
Organize 365® is not responsible for products damaged during shipping when using a Parcel Forwarding Company.
- Products are inspected for quality prior to shipping, and will NOT be replaced if they arrive damaged.
- Some materials may become brittle if exposed to extreme temperature changes in flight. This is especially true of binders.
- If you are purchasing binders, you may request the inside contents only by emailing email@example.com.
- No refunds or exchanges are available for products.